Unified Inbox
View incoming conversations, history, tags and customer context without switching tools.
Customer Messaging Platform
Every channel. One connected conversation.
Bring WhatsApp, Instagram, Messenger, SMS, Telegram, Viber, Line, WeChat, Zalo, Email, web chat and API channels into one powerful workspace for faster customer conversations.
Multi-channel InboxAI-readyTeam Collaboration
PCUBE Conversations Workspace live
WhatsApp conversationAssigned to Priya
12 channels connectedOne workspace for every reply
AI-ready workflowsAssist agents at the right moment
Connect Every Channel
Meet customers wherever they are.
Centralise conversations and keep your customer experience consistent across every channel your business uses.
WhatsAppApp, standard number and QR code connections.
InstagramManage social conversations in one inbox.
MessengerConnect pages and customer messages.
Twilio SMSSend and receive business text messages.
TelegramBring Telegram chats into your workflow.
ViberSupport customers on their preferred app.
Line & WeChatReach audiences across regional platforms.
Email & APIConnect custom channels and email flows.
Platform Capabilities
More context. Better conversations.
Give your team the visibility, automation and collaboration tools required to deliver helpful responses at scale.
Team & Agent Management
Assign chats, create departments, set roles and measure response performance.
AI Providers & Assistants
Connect OpenAI, Claude, Gemini, Grok, DeepSeek, OpenRouter or custom providers for smarter assistance.
Chat Flows & Automation
Build welcome messages, keyword replies, FAQ flows, lead capture and workflow triggers.
Analytics Across Channels
Track incoming, resolved and reopened chats, messages, response time and team performance.
Forms, Tags & Custom Fields
Collect structured information and keep every customer profile organised and searchable.
Connect your customer conversations.
Let PCUBE shape a messaging workspace around your channels, teams and customer journey.