Answers From Our Team
How can we help you move forward?
Clear answers about our websites, custom software, mobile applications, digital products, messaging, hosting and ongoing support.
6Helpful categories
30Common questions
1:1Expert assistance
2008Serving since
Frequently asked questions30 questions available
Getting Started
4 questionsHow can I start a project with pCube Software Solution?
Share your requirement through the Contact Us page, phone or email. Our team will understand your goals, required features, preferred timeline and budget, then provide a suitable scope and quotation.
What information should I provide for an accurate quotation?
Please share your business objective, required pages or modules, user types, preferred technology, third-party integrations, reference websites or applications, content availability and expected launch date.
Do you work with startups, businesses and government organisations?
Yes. We work with startups, SMEs, established companies, educational institutions, associations and government departments. The delivery process and documentation are adapted to the project type.
Can you improve or take over an existing website or software project?
Yes, after a technical review. We first check the current code, hosting, database, security, licences and documentation, then recommend repair, migration, redevelopment or phased improvement.
Website & App Development
6 questionsWhich website development services do you provide?
We develop business websites, custom websites, e-commerce stores, education and ITI websites, government websites, landing pages, portals and content-managed websites.
Do you develop custom web applications and SaaS platforms?
Yes. We build secure dashboards, customer portals, workflow systems, ERP or CRM modules, subscription platforms, reporting tools and API-connected business applications.
Do you develop Android, iOS and PWA applications?
Yes. Depending on the requirement, we can build mobile applications for Android and iOS, responsive progressive web applications, APIs and an administration panel to manage users and content.
Will my website work properly on mobile devices?
Yes. New websites are developed with responsive layouts for mobile, tablet, laptop and desktop screens. We also test important navigation, forms and calls to action across practical screen sizes.
Can you integrate payment gateways, APIs and third-party services?
Yes. We can integrate supported payment gateways, SMS and WhatsApp APIs, email services, maps, social login, accounting tools and other documented third-party APIs. Provider approval and usage charges remain subject to the provider.
Will I receive an admin panel to manage content?
An admin panel can be included wherever the agreed scope requires dynamic management of pages, products, enquiries, users, reports or other records. The exact controls depend on the selected project scope.
Software Products
6 questionsWhat is Agency+ Billing Software?
Agency+ is an online order and billing management solution designed for dealer and distributor workflows, including order management, billing, customer records and operational reporting.
What does the Loyalty Management System provide?
It helps businesses manage members, loyalty points, earning and redemption transactions, offers, coupons, branches and customer engagement records from a central system.
What is ROTOCON+?
ROTOCON+ is an event and conference management system for registrations, plans, schedules, delegates, terminal users, QR check-in, check-out and event reporting.
What is EntryQR used for?
EntryQR is a QR-based issue, manage and verify solution for cards, tickets and passes. It supports card categories, events, terminals, distribution, collection and mobile QR verification.
What is PDFPrintX?
PDFPrintX helps teams capture structured information, generate smart PDF forms and prepare consistent printable documents from controlled data entry.
Can your products be customised for our organisation?
Branding, modules, limits and integrations may be customised where technically and commercially feasible. Custom development is quoted separately from standard subscription or licence charges.
Messaging & Digital Services
5 questionsDo you provide Bulk SMS and OTP SMS services?
Yes. We provide Bulk SMS for approved communication campaigns and OTP SMS for transactional verification workflows, subject to regulatory registration, template approval and operator policies.
Do you provide bulk WhatsApp marketing solutions?
Yes. We offer WhatsApp communication and campaign solutions for approved business use. Messaging availability, templates and charges depend on the selected platform and applicable WhatsApp policies.
What does the WhatsApp Chat Widget do?
The widget helps website visitors quickly begin a WhatsApp conversation with your business using configured departments, agents, opening messages or campaign links.
Do you provide Google Business Profile services?
Yes. We provide Google Profile listing setup, profile audit and optimisation guidance. Final verification, approval, ranking and platform availability are controlled by Google.
Can you create and set up social media business profiles?
Yes. We can set up a business page or profile with the supplied brand details, descriptions, contact information and essential configuration on supported social platforms.
Hosting, Email & Microsoft
4 questionsDo you provide domain registration and web hosting?
Yes. Through our hosting services we can assist with domains, shared hosting, reseller hosting, SSL and related website infrastructure, subject to plan limits and registry availability.
Do you provide professional business email?
Yes. We can help configure professional email using your business domain, including supported mailbox plans, DNS setup and email migration services.
Which Microsoft products can you supply or support?
We assist with selected Microsoft products and cloud services such as Microsoft 365, Outlook, Teams, OneDrive, Azure, Windows and related business licensing, subject to product availability and Microsoft terms.
Can you migrate our website or business email?
Yes, after reviewing the source and destination platforms. Migration scope may include files, databases, mailboxes and DNS changes. Downtime and compatibility depend on the existing service and available access.
Pricing, Delivery & Support
5 questionsHow is project pricing decided?
Pricing is based on scope, design complexity, number of pages or modules, integrations, content work, data migration, delivery schedule, testing and ongoing support requirements. GST and third-party charges are added where applicable.
How long does a website or software project take?
The timeline depends on scope and the speed of content, credentials, feedback and approvals. A small website may take a few weeks, while custom software or integrated platforms require a phased schedule.
Do you provide maintenance and technical support?
Yes. We can provide maintenance, backups, updates, monitoring, issue resolution and feature support through a suitable support plan. Coverage and response times depend on the selected plan.
Who owns the completed website or software?
Ownership and licence rights follow the accepted proposal and product terms. Customer-specific deliverables are transferred or licensed as agreed after full payment, while our reusable frameworks, tools and third-party components retain their respective rights.
How can I request support or report an issue?
Use the Contact Us page or email info@pcubeweb.com with your organisation name, website or product, issue details, screenshots and the steps that caused the problem. This helps our team respond accurately.
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